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"Support: Customer Promise: Text Header"
  • Excellence is more than a goal. It's a promise.
"Support : Customer Promise : list"

We're committed to bringing you the best TV experience every day.

  • 1

    We strive to deliver a TV experience you won't find anywhere else.

    As a DIRECTV customer, you've come to expect great things — the best programming, including shows and sports you can't get from any other TV service, as well as cutting-edge technology that takes your viewing experience to the next level. We will continue to bring you the TV entertainment experience that only DIRECTV can deliver.
  • 2

    We're always here to help.

    Have a question about your service? Find instant answers at our Help Center, available 24/7. Need to contact us? Send us an email or give us a call. Our first priority is to be here for you whenever you need us and to provide you with prompt, courteous and excellent service.
  • 3

    We're listening.

    We want to hear from you. Let us know what you love about DIRECTV, as well as what we can improve. Our ears are wide open.

    Everything we do is about making sure you enjoy the ultimate TV entertainment experience every day, with the best programming, technology and customer service. This is our promise to you.
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